Senior Product Manager

Senior Product Manager – Merchant Analytics Platform (E-commerce) Location: London About the Role We’re looking for a seasoned Data & Analytics Product Manager to lead the development of our merchant-facing analytics platform – a core pillar of our product experience that empowers merchants with deep visibility, actionable insights, and data-driven decision-making. This role is about more than just dashboards. You’ll define the strategy and product roadmap for analytics as a platform: one that unifies operational and performance data across our e-commerce product suite. You’ll partner with data engineering, data science, and analytics teams to deliver a robust, scalable, and insightful experience that turns data into a strategic advantage for our merchants. What You’ll Be Doing Define and drive the vision, strategy, and roadmap for our merchant analytics platform, treating data as a core product offering. Translate merchant needs into high-impact analytics features by conducting in-depth research , user interviews, and journey mapping. Build a B2B dashboard experience that is intuitive, powerful, and built on trusted, reliable data . Partner closely with data engineering and data science to unify data across product verticals and surface meaningful insights – from descriptive metrics to predictive benchmarks. Champion data quality, consistency, and trust , ensuring merchants can confidently act on what they see. Prioritise features that close the loop between insight and action , enabling merchants to identify opportunities and optimise operations directly from the platform. Collaborate cross-functionally with product managers, designers, engineers, and commercial teams to ensure a coherent and valuable merchant experience. Drive self-service analytics adoption through thoughtful feature design, clear documentation, and strong stakeholder engagement. Stay ahead of the curve on competitive offerings in the e-commerce analytics space, and identify opportunities for differentiation and innovation. What We’re Looking For 8 years of product management experience , with at least 4 years focused on data or analytics products. A proven track record of shipping B2B analytics solutions , preferably in e-commerce or SaaS platforms. Strong understanding of e-commerce operations , merchant pain points, and commercial KPIs (conversion, AOV, LTV, returns, etc). Experience working closely with data teams and familiarity with modern data stacks (e.g. GCP, BigQuery, dbt, Looker/Tableau, etc). Strong grasp of data modelling, data visualisation principles, and user behaviour analytics . Excellent prioritisation, roadmap planning, and cross-functional coordination skills. Ability to translate complex data requirements into elegant, insight-driven product experiences . Confident working across technical and non-technical stakeholders, including commercial teams, engineering, and executives. Nice-to-Haves Experience with Shopify or similar e-commerce platforms. Exposure to predictive modelling, forecasting, or ML-enabled analytics . Background in analytics, statistics, or data science (or the ability to spar intelligently with those who do). Why This Role Matters Our merchants rely on data to make decisions – from fulfilment strategies to product performance and growth optimisation. You’ll own the product experience that puts that power at their fingertips . This is a high-impact, high-visibility role that bridges platform thinking, deep customer empathy, and strong technical fluency to deliver something genuinely valuable.