IT Support Technician Derbyshire Permanent to £30,000 (DOE) IT Support Technician needed for a permanent position in Derbyshire (approx. 10 miles north of Derby). A superb opportunity for an IT Technician looking to progress their IT career, with potential to take a step-up into an IT Support Team Leader role longer-term. A chance to join an established and growing business with a proven track record in their industry. Start asap during Summer 2025. Key experience responsibilities will include: Managing IT service requests from end-users resolving IT incidents to 1st/2nd line level. Escalating more complex issues to 2nd/3rd Line IT Support teams, and external 3rd party providers. Setting up end-user hardware using imaging and automated Device Management systems. Using IT Service Desk logging systems Remote Support Tools. Supporting IT projects including software / hardware upgrades rollouts. Full UK Driving Licence and own vehicle preferred. Any experience of leading / managing a small IT Support team would be an advantage. Technical Environment: Office 365, Windows, Active Directory, Mobile Devices (iPads/iPhones), Printers, TCP/IP, Networking, Fixed-Line (ADSL/Fibre/3G/4G). Benefits: Salary to £30k (DOE) 25 days Holiday ( BHs) Pension Life Assurance BUPA Medical/Dental Training & Professional Development More