Salesforce Service Cloud Developer Location Remote (UK-based) Rate £550-£675 per day (Inside IR35) Length - 6 months (possible extension) TechOhana are working with one of the biggest E-commerce brands in the world, supporting a major transformation programme focused on scaling and enhancing customer service operations. They are looking for a Salesforce Service Cloud Developer to join on a full-time contract to deliver high-quality, innovative solutions across a fast-paced and complex environment. Key Responsibilities Design, develop and implement robust Service Cloud functionality that meets global business requirements Build custom components and automation using Apex, LWC, Flows and Process Builder Develop and maintain case management features, Omni-Channel configurations and agent console enhancements Work closely with architects, testers and stakeholders in agile delivery cycles Support integrations with third-party systems via APIs and middleware tools Ensure best practices in code quality, performance optimisation and platform scalability Key Requirements Strong experience delivering Salesforce Service Cloud solutions at scale Proficient in Apex, Lightning Web Components, SOQL and declarative automation tools Deep knowledge of Omni-Channel, Knowledge Management and Case Routing Familiarity with Agile methodologies and DevOps tools for Salesforce deployments Salesforce Platform Developer I certification required (Service Cloud Consultant preferred) Excellent communication and problem-solving skills, able to work independently and as part of a wider team If you're looking to bring your Salesforce development skills to a world-leading E-commerce brand and be part of a transformative, global initiative, we’d love to hear from you. E f.witham@tech-ohana.com