IT Help Desk Analyst

Description

Our client is seeking a Help Desk Analyst to join their team. Candidates should have at least 1 year of IT experience and a CompTIA A+ certification. If you meet these requirements, please apply now.

Responsibilities Include:

1. Desktop & Printer support
2. Workstation application support
3. Server application support
4. Line of business application support
5. Contacting vendors/manufacturers on behalf of clients
6. Creating and managing Exchange and Office 365 emails
7. Creating and managing user accounts
8. Setting up new PCs and workstations
9. Assisting with managing MS Office 365 licensing
10. Troubleshooting network connectivity and devices
11. Troubleshooting specialty equipment including IO cameras and sensors
12. Receiving shipments, updating sales order statuses, and scheduling as needed
13. Providing onsite support as required
14. Participating in weekly team meetings and other relevant meetings
15. Documenting procedures and issues using company software

Top Skills: Help desk support, Customer service, Ticketing systems

Pay and Benefits:

• Annual salary range: $40,000 - $50,000
• Full medical insurance (including HSA and FSA options)
• Dental insurance
• Vision insurance
• Paid time off and holidays
• Bonus eligibility after 90 days based on company performance

Workplace Location: This is a fully onsite position in Minneapolis, MN.

Application Deadline: The position is expected to close on May 26, 2025.

About TEKsystems and TEKsystems Global Services

We are a leading provider of business and technology services, helping clients accelerate their digital transformation. With a team of 80,000 professionals, we serve over 6,000 customers globally, including 80% of the Fortune 500 companies. Our expertise spans strategy, design, execution, and operations, delivering measurable business value. We are committed to building a better future through impactful technology solutions and community engagement. TEKsystems and TEKsystems Global Services are part of Allegis Group. Learn more at TEKsystems.com.

We are an equal opportunity employer and consider all applications regardless of race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, or any other legally protected characteristic.