Digital Product Manager (New York)

Job Title: Digital Product Manager Duration: 6 Months Contarct Location: New York, NY (5 days onsite) Description: · We are seeking a product manager to join the Brokerage Wealth Management Digital Client Experience & Platforms team. · The Digital Client Experience & Platforms team defines and drives the online and mobile experiences for Brokerage clients. · In this role, you will specifically focus on features supporting Digital Onboarding and Service. This set of client-facing features includes opening accounts, updating personal preferences, messaging and alerting. Adaptability is critical for this role as the priority will change over time. · The applicant should bring a foundational level of product management skills with a focus on optimizing user experience, understanding the digital landscape, and should have the ability to drive improvements and change using both quantitative and qualitative analysis. · Experience working with “Agile” development methodologies is required. · Partnership and collaboration with a variety of product and technology groups across Brokerage will be key to success. Responsibilities: · Support the Fleet as a Product Owner by defining and prioritizing product features, supporting release planning, developing, and communicating business requirements · Identify and elaborate critical user journeys, use cases, workflows, and business processes that align with the product vision/goals and address critical user and control needs · Build and maintain prioritized product backlog – identify, groom, and validate epics and user stories for agile sprints; Support backlog refinement and sprint planning ceremonies to communicate requirements and drive consensus with squad and program stakeholders · Work closely with the technology team to assure effective communication of requirements and rapid delivery of key product releases · Collaborate with key stakeholders from business, technology, UX, risk, cyber & fraud, communications, legal & compliance to elicit requirements · Gather, organize, and assimilate internal and external feedback to identify and prioritize product gaps, enhancements, and new features · Collaborate with UI/UX team to develop information/interaction architecture, user flows, wireframes, and visual design comps · Team up with program management office to effectively organize and plan product releases · Define and track KPIs and product/program adoption and usage metrics Qualifications: · 3-5 years of experience as software or digital product manager, business analyst or equivalent with experience working within an agile/scrum development process · Proficient at defining, analyzing, documenting, and communicating product and software requirements in an agile software development setting · Keen intellect – ability to gather, analyze and synthesize a significant amount of information, and turn it into clear and actionable product requirements · Self-starter with demonstrated ability to identify and solve critical problems and achieve business outcomes · Naturally curious, analytical, and data-driven – demonstrated track record of utilizing data to measure performance, identify opportunities, and make successful decisions · Experience collaborating with UI/UX designers and developers to deliver client-friendly products and user experiences · Understanding and knowledge of web and mobile technologies · Written and verbal communication skills able to effectively interact and influence a diverse set of business and technical stakeholders · Efficient at managing multiple projects and initiatives concurrently under deadline constraints · Knowledge or exposure to wealth management, online brokerage/banking, or financial services is a bonus · Demonstrated track record of delivering innovative fintech, digital products, solutions, or applications preferred